Terms and Conditions

Welcome to Kefi Bijoux, your destination for unique and refined jewelry. By accessing and using this website, you agree to the following terms and conditions. If you do not accept these terms, please do not use this site.

1. Acceptance of Terms

By using our website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. We reserve the right to modify, update, or add clauses to these terms at any time. Therefore, we encourage you to review them regularly.

2. Products

The products featured on our site are carefully selected jewelry. Each item is described with the most accurate information possible, but we cannot guarantee the accuracy of colors and details due to variations in how products appear on different devices. If in doubt, feel free to contact us for more information.

3. Orders

When you place an order on our site, you agree to provide accurate and complete information. In case of any issues with your order (incorrect address, unauthorized payment, etc.), we reserve the right to cancel or refuse the order.

4. Prices and Payments

Jewelry prices are displayed in Canadian dollars. Shipping fees and any additional charges will be clearly indicated before the confirmation of your order. Payments are processed through the available methods on the site (credit card, PayPal, etc.). If the prices change after the confirmation of your order, we will inform you.

5. Shipping

Delivery times are provided as an estimate and may vary depending on the destination, product availability, and other unforeseen factors. We strive to deliver products as quickly as possible, but we cannot be held responsible for delays caused by the carrier or other circumstances beyond our control.

6. Returns and Refunds

We accept returns of products within 30 days after receiving your order, provided the items are unused, undamaged, and in their original packaging. Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect. Refunds will be issued using the payment method used at the time of purchase.

7. Warranty

All our jewelry comes with a 3-month warranty against manufacturing defects. This warranty does not cover normal wear and tear or damage caused by improper use of the product.

8. Intellectual Property

All content on this site, such as texts, images, logos, and graphics, are the property of Kefi Bijoux or its partners and are protected by intellectual property laws. Any unauthorized reproduction, distribution, or use is prohibited.

9. Liability

We make every effort to ensure the proper functioning of the site. However, Kefi Bijoux cannot be held responsible for temporary interruptions of the site, product unavailability, or any other situation beyond our control.

10. Personal Data Protection

We are committed to protecting your personal data in accordance with our Privacy Policy. The information collected is used to process your orders, improve our services, and inform you of new products or promotions. You may at any time exercise your rights to access, rectify, or delete your data.

11. Governing Law and Disputes

These terms are governed by the laws of Canada. In the event of a dispute, an amicable solution will be sought. If this is not possible, the competent courts will be those of the jurisdiction of Quebec.

12. Contact

For any questions or additional information, you can contact us by email at kefi.jewelry@outlook.com or via our contact form available on the site.